At incometaxCA.com, customer satisfaction and service transparency are core principles of our operations. However, due to the nature of taxation, compliance, and legal services — which involve personalized processing, professional effort, and time-bound submissions — our refund and cancellation policy is limited and conditional.
Please read this Refund Policy carefully before making any payments on https://incometaxca.com.
Once a service request has been received and work has commenced (such as documentation, consultation, filings, or submissions on government portals), no refund shall be issued.
This includes services like:
Income Tax Return (ITR) Filing
GST Registration and Returns
Company / LLP Incorporation
Trademark Applications & Legal Drafting
Compliance Advisory & Consultations
Accounting & Bookkeeping Services
These services require professional expertise, significant time investment, and often involve non-refundable government or regulatory fees.
A refund request may be considered only under the following circumstances:
Duplicate Payment: If you have been charged more than once for the same service.
Payment Made in Error: If you accidentally made a payment for a service not intended, and no work has started.
Service Unavailability: If incometaxCA.com is unable to deliver the promised service due to internal limitations or eligibility mismatch, provided no filings or submissions have been made.
To initiate a refund request, please email us at support@incometaxca.com with the following details:
Full Name
Registered Email ID
Order / Invoice Number
Payment Method and Screenshot
Reason for Refund Request
⚠️ All refund requests must be made within 24 hours of payment.
If your request is approved, refunds will be processed within 7–10 business days and credited to the original mode of payment (debit/credit card, UPI, net banking, etc.).
Please note: incometaxCA.com is not responsible for delays caused by third-party payment gateways or banking systems.
Government fees, stamp duties, and statutory portal charges
Payment gateway processing fees
Any third-party fees already paid on your behalf
Consultation charges for completed calls, emails, or advisory sessions
If you wish to cancel a service order and no work has started, you may request cancellation within 12 hours of placing the order.
Any applicable refund will be subject to eligibility and deductions as per this policy.
For further clarification or to raise a refund query, please contact:
incometaxCA.com
📧 Email: info@incometaxca.com
🌐 Website: https://incometaxca.com
